Wont even open

I would love for this app to actually work properly. It would make it a lot easier to place orders and sign people up from my phone, but instead I have to open the website up on my browser. All I get is a dimmed screen and thats it. Ive even let it sit there for a few minutes thinking it was just slow to load but I got nothing. Please fix this!!!

Kidoneill about doTERRA, v1.5